Posted: Mon. February 11, 2019, 5:12pm PT
Market reforms are needed to make California's DMV more efficient for customers. Lawrence McQuillan, director of the California Golden Fleece® Award talks with hosts John and Ken about his recommendations for the state's Department of Motor Vehicles. Competition for services would benefit the 23 million California drivers who need to acquire a Real ID card before October 2020, says McQuillan.